Introduction:
Welcome to CARAEN (“we,” “our,” “us”). By using our doorstep waterless car wash services in Hyderabad, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
Services
We offer a range of Waterless car wash services delivered to your specified location at your doorstep. Our services are designed to be eco-friendly, using waterless products to clean and polish your vehicle.
Booking and Payment
Booking: You can submit a demo form from our website or call us directly to book a free demo.
Payment: Payment is due upon completion of the service. We accept various payment methods, including credit/debit cards, UPI, and digital wallets.
Cancellation and Rescheduling: You may cancel or reschedule your appointment up to 24 hours before the scheduled time without any charges. Cancellations made within 24 hours may incur a fee.
Customer Responsibilities
Access: Ensure that our team can access the vehicle at the scheduled time and location.
Vehicle Condition: Inform us of any pre-existing damage or issues with the vehicle.
Personal Belongings: Remove all personal belongings from the vehicle before the service.
Liability
Service Quality: We strive to provide the highest quality service. If you are not satisfied with the service, please contact us within 24 hours for resolution.
Damage: We are not responsible for any pre-existing damage to the vehicle. Any claims of damage caused during the service must be reported within 24 hours.
Force Majeure: We are not liable for any delays or failures in service due to circumstances beyond our control, such as weather conditions, traffic, or other unforeseen events.
Privacy
Your use of our services is also governed by our Privacy Policy, which can be found on our website.
Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of our services constitutes acceptance of the updated Terms & Conditions.
Contact Us
If you have any questions or concerns about our Terms & Conditions, please contact us at: Cntspvt@gmail.com